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Frequently asked questions and answers.

1. Question:
My computer does not play the clips, what can I do?
Answer:
Click here. You will then arrive at the server where all the clips are. Then click on the desired CD. You can now download or play the clips. When you have downloaded you can play the files from your own location with your own media player.
2. Question:
Is ordering via the internet safe?
Answer:
Yes, we guarantee that your order will be executed to perfection. All business information is public, which means buying securely and knowing who you are doing business with. Moreover, we bear the risk of damage. If e.g. your shipment does not arrive properly, you will receive new CDs free of charge!
3. Question:
Is it safe to pay over the internet?
Answer:
The payment site is fully secured and is provided by payment provider Mollie.
In principle, all cards and methods are supported. Below the best known.
visa master card american expres ideal paypal
4. Question:
Can I pay by bank transfer?
Answer:
Yes, if you transfer to Bank account no. NL31 INGB 0006 6813 07: Muziekservice, Schiedam, the Netherlands the CDs or links will be sent immediately after receiving the amount.
5. Question:
Can I also authorize Muziekservice for a one-off collection?
Answer:
No, we no longer provide this service. This is replaced by payment provider Mollie.
6. Question:
Can the CDs be copied?
Answer:
Yes, if you have the original CD you can have a copy to save the original. You may not pass on any copies! The recordings are protected by copyright.
7. Question:
Do I still have to pay at one or another institution for use?
Answer:
No, the recordings are the property of Muziekservice. All CDs may be used anytime, anywhere, except for radio and TV broadcasts.